Experience Booking & Gift Voucher Terms and Conditions.
ENTRY TICKETS: Entry ticket purchases are valid for one day visit, one year from the date of purchase and are strictly non-refundable. If you have purchased entry tickets via this website please print your paypal receipt and present it on arrival.
All experiences must be pre-booked subject to our existing availability and book up very quickly at weekends so it is advisable to book early, to book please call 07912357484 or email email@example.com .
on day experiences minimum numbers of people are required to make the day viable, in the unusual event that the that there are not enough people booked we may ask you to select another date.
Your voucher must be booked and completed by your expiry date or you will forfeit your day and monies paid.
Heavy persistent rain, snow and strong winds will effect your experience , in these circumstances we reserve the right to cancel and rearrange a suitable date and we will contact you on the number that you provide at the time of booking, if in doubt you are welcome to call us.
We cannot accept cancellations at less than 5 working days notice. If you cancel after this time your voucher is forfeit, how ever we reserve the right to charge a re-booking fee and allow you to re arrange a suitable date.
All vouchers or monies paid as deposits are non refundable, with no cash equivalent or refund offered.
Please wear comfortable clothing suitable for the weather on the day.
Gift Vouchers are available for all experiences and are valid for 12 months from purchase, must be used before expiry date.
Limited availability during January.
Centre is closed on Mondays during Term time.
Children Under 16 years must be accompanied by an adult, charges apply.
Guests accompanying a participant are subject to additional charge.
All experiences start at 9am except Advanced Entry, 1 hour and Meerkat .
In the event of bad weather the experience will be rescheduled. (refunds not given )
To book an experience or purchase a voucher please call or email:
Tel: 03330 118527 E: firstname.lastname@example.org